Vendor Terms
Vendor Terms and Conditions
Effective Date: 06-12-2025
Welcome to enqrai! These Vendor Terms and Conditions ("Terms") govern your use of our website (https://enqrai.com) and services. By accessing or using our platform, you agree to comply with and be bound by these Terms.
1. Acceptance of Terms
By using our platform or services, you agree to these Terms and our Privacy Policy. If you do not agree, please stop using the platform immediately.
2. Eligibility
Vendors must be at least 18 years old to partner with enqrai. By using the platform, you confirm you meet this requirement.
3. Services Provided
enqrai provides AI-based tools for WhatsApp marketing, including:
- Bulk messaging
- Automated chats
- Custom campaigns
- Task management and performance tracking
Services may change without prior notice.
4. Vendor Responsibilities
Vendors agree to:
- Provide accurate, up-to-date information during registration
- Operate within all applicable legal and ethical guidelines
- Avoid misuse of the platform, such as spamming or fraudulent activities
5. Account Security
Vendors are responsible for maintaining the confidentiality of their account credentials. enqrai will not be held liable for any loss due to unauthorized access.
6. Payment and Refunds
- Vendors agree to pay applicable service fees
- Payments are non-refundable unless otherwise specified in a written agreement
7. Intellectual Property
All platform content, including text, software, logos, and graphics, is owned by enqrai or its licensors. Unauthorized reproduction or use is prohibited.
8. Privacy
Vendor data is handled according to our Privacy Policy. We are committed to protecting your privacy.
9. Limitation of Liability
enqrai is not liable for indirect or incidental losses resulting from platform usage or technical issues.
10. Termination
enqrai may suspend or terminate vendor access without prior notice for breach of terms or misuse.
11. Governing Law
These Terms are governed by the laws of India.
12. Changes to Terms
enqrai may revise these Terms periodically. The latest version will be published on the website.
13. Contact Us
For any vendor-related queries, please contact: +91 9460781008
📧 Email: support@enqrai.com